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STRESSFULL waiting for RESPOND

studioBpn
studioBpn Member Posts: 1
Im so stressfull waiting for respond
I already email waiting for 10 days not respond, follow up my request also not repond
I got blocked with no reason and The best thing my client sent the payment into my payoneer account at same time payoneer block my account

I got nothing left that money all i got thanks payoneer for not respond my email

What i should do now ? Waiting or jump in the middle of highway ?

Answers

  • arximughal
    arximughal Member Posts: 4
    That sounds frustrating :joy: But don't worry. Payoneer will contact. If they do not and you do not wish to wait around (which is very clear TBH), you can just call the support team. That's the quickest and easiest way to reach to the support team and you will get a satisfactory answer right away instead of waiting to send emails back/forth.
    Muhammad Arslan Aslam
    https://facebook.com/groups/payoneerpakistan
    https://payoneer.arslanaslam.me
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi @arximughal, great response, thanks for the great suggestion. Connecting with customer care is undoubtedly our quickest option.

    @studioBpn, if you need assistance, you can also send a personal message so we can help.

  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Great answer, thanks for your help!

  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi @Raisalhossain,

    I am not sure that I understand your problem. Please send me a personal message with a more detailed description of the issue you are having, so that I can assist you accordingly.

  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi @Raisalhossain,

    Please refrain from posting your full card number on these message boards as they are public and can be viewed by anyone on the internet.

    In regards to your issue with your account, you can send a private message so that we may check it out and advise you on the next steps.