Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Activation fee?

sanamsta Member Posts: 1
Payoneer charge me 12.95 $ as activation is this annual fee or card activation fee...Should i have to pay another 29$ for annual fee


  • [Deleted User]
    [Deleted User] Posts: 176

    Hi there, @sanamsta

    In your case there is no annual fee of $29.95. Your account has monthly maintenance fees only. The card activation fee is a one time fee, you will still be charged for monthly maintenance. If your account balance is $0.00 for the entire month, you will not be charged a fee for that month.

    To view the monthly fee for your account, and all applicable account fees, please log in to your Payoneer online account and click on the “Pricing & Fees" tab located under the "Help" menu.

    The monthly fees are determined based on the transaction amount for the previous month (so for example, if you have a high amount of transactions in January you may qualify for a reduced monthly fee in February).

    Please let me know in case if you will need any additional information