Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

I need one more chance, Please! Need Help!

riztagar Member Posts: 9
Hi Payoneer,

I am a Payoneer customer since 2014. I need one more chance! o:)

My Problem:

A few days ago I tried to attach my local bank account to my Payoneer account. After two days, I got an email from Payoneer "We regret to inform you that you can no longer receive payments to your Payoneer account, due to a violation of Payoneer’s Terms & Conditions."
I have never tried to break the "Payoneer’s Terms & Conditions", and my Payoneer card was blocked and Thanks a million to Payoneer for allowing me to withdraw my funds. And Big thanks to @KazPayoneer who informed me for my Card is unblocked for immediate use only.

My first and last Mistake in the past 4 years:

Well, I think my mistake was adding the same Bank account twice with the Asian date of birth format to my Payoneer account on Feb 26, 2019, 09:36 AM.

Need Help:

I've contacted Customer support like 2, 3 times, but didn't get any response. And my request shows as resolved automatically.

Please give me at least one more chance. I promise, that I won't add my Bank account again to my Payoneer account. I am happy with the ATM withdraw charges.

I am looking forward for your kind response.

Thanks in advance!


  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi, I've sent a personal message.