I really need help for this account's broblem

yaninoyanino Posts: 2Member
Hi, i had creat a Payoneer account and i purshase a card. If still remember i had wait for 5 months ago but with no result even if my adress was correct and i 'm still receiving post mails. Without bad intentions i decided to creat another account by the same nationale identity card's number. Now my account is Blocked i wrote to the costumer help service there is 20 day without answer. If there someone please who can tell me the issue of this conflict. Respects

Best Answers


  • yaninoyanino Posts: 2Member
    Hi, first of all thank you for your fast answer. The account that i want to save is : [email protected]
    2nd question please : How many days could i wait to receive à Payoneer card??
    Thank you very very much.
    Have a good night.
  • Cristale_PayoneerCristale_Payoneer Posts: 1,252Administrator ✭✭✭✭✭✭✭

    @yanino You will need to contact the support directly in order to explain which of the two accounts you wish to keep.
    The time needed for shipping is usually two to four weeks!

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