Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Global Payment Service

Mnouni
Mnouni Member Posts: 5 ✭
in Ask The Community
Hello Community!

I have a cancelled payment from Virgin Cashback Company. I have a respond from payoneer support chat "cashback payment are not supported from payoneer" but He don't provide me why.

Can payoneer admin accept payment from cashback companies like Virgin PLC, Cashback World, Rakuten and others?

Thanks

Answers

  • [Deleted User]
    [Deleted User] Posts: 176 ✭

    Hello, @Mnouni

    As you were previously advised cashback services are not supported by Payoneer system and therefore any transactions related to cashback will not be processed. I am sorry for that

    The platform is designed to receive and withdraw business related payments for services or goods that you provided to someone. It cannot be used as an eWallet; you cannot receive cashbacks, donations, personal payments or top up your Payoneer account yourself. This is against our Terms and Conditions.

    Please let us know in case if you will have any additional questions

  • Mnouni
    Mnouni Member Posts: 5 ✭
    > @Aleksandra_Payoneer said:
    > Hello, @Mnouni
    >
    > As you were previously advised cashback services are not supported by Payoneer system and therefore any transactions related to cashback will not be processed. I am sorry for that
    >
    > The platform is designed to receive and withdraw business related payments for services or goods that you provided to someone. It cannot be used as an eWallet; you cannot receive cashbacks, donations, personal payments or top up your Payoneer account yourself. This is against our Terms and Conditions.
    >
    > Please let us know in case if you will have any additional questions

    I found that Dubli cashback sites using Payoneer to withdraw payments.
    look to dubli withdrawal-methods (I can't use link beacause i'm new member)
    Please, reviews Terms to enable Payoneer customers to receive cashback money.
    Thank you.
  • [Deleted User]
    [Deleted User] Posts: 176 ✭

    Hello once again, @Mnouni

    I do believe that this is a mistake. We do not process any payments which are not business related. This is against the Terms and Conditions of Payoneer.

    We are not planning to start processing non-business related payments in the nearest future as this is not the aim of our service. I am sorry for that.

    Thank you for understanding

Categories