Can I add my payonner to my brother's Fiverr account??

nobinriaznobinriaz Posts: 2Member
Hi,
My younger brother works on Fiverr marketplace. His payoneer has blocked due to terms and condition. Now, he want to transfer his Fiverr's earnings to my Payoneer account. Is it possible to add my payoneer to his Fiverr account??

Comments

  • Cristale_PayoneerCristale_Payoneer Posts: 1,221Administrator ✭✭✭✭✭✭✭

    Hi @nobinriaz We understand that your brother's account has been closed because that some of his activities did not comply with our terms and condition. Since the reason why the account has been closed is undisclosed and cannot be provided, we do know have the possibility to know if you can add his Fiverr's funding source to your Payoneer account. We recommend you to directly contact our customer care for further assistance.

  • nobinriaznobinriaz Posts: 2Member
    @Cristale_Payoneer thanks for information. I can't contact your customer care with live chat option. When I try to sart a conversation, it says "Your live chat option has been cancelled" . Is anything wrong with payoneer system?? or This problem only happened with me?? Can you fix this problem??
  • KazPayoneerKazPayoneer Posts: 392Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hey @nobinriaz,

    The reason this is happening is because our live chat option is subject to eligibility, and the eligibility is based on payment history. Once you see more payment activity in your account you would be able to use the live chat function.

    Thanks!

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