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Can I add my payonner to my brother's Fiverr account??

nobinriaz Member Posts: 2
My younger brother works on Fiverr marketplace. His payoneer has blocked due to terms and condition. Now, he want to transfer his Fiverr's earnings to my Payoneer account. Is it possible to add my payoneer to his Fiverr account??


  • [Deleted User]
    [Deleted User] Posts: 1,147

    Hi @nobinriaz We understand that your brother's account has been closed because that some of his activities did not comply with our terms and condition. Since the reason why the account has been closed is undisclosed and cannot be provided, we do know have the possibility to know if you can add his Fiverr's funding source to your Payoneer account. We recommend you to directly contact our customer care for further assistance.

  • nobinriaz
    nobinriaz Member Posts: 2
    @Cristale_Payoneer thanks for information. I can't contact your customer care with live chat option. When I try to sart a conversation, it says "Your live chat option has been cancelled" . Is anything wrong with payoneer system?? or This problem only happened with me?? Can you fix this problem??
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hey @nobinriaz,

    The reason this is happening is because our live chat option is subject to eligibility, and the eligibility is based on payment history. Once you see more payment activity in your account you would be able to use the live chat function.