Excuse me for being too bold but can I get some response?

alexpl

I need to change my bank and account number to my new bank account.
I've submitted documents but can I get a confirmation that it is not lost somethere inside automatic system?



Verified Information
Required
History

Passport
Date requested:
Feb 10, 2019
Date submitted:
Mar 20, 2019
Submitted
Screenshot of bank online account
Date requested:
Feb 10, 2019
Date submitted:
Mar 20, 2019
Submitted





(I've tried to contact online but couldn't get anything except autoresponses and :/ )



Mail Delivery Subsystem
Fri, Mar 22, 10:40 PM (13 hours ago)
to me


The original message was received at Fri, 22 Mar 2019 14:33:20 GMT
from m0144171.ppops.net [127.0.0.1]

----- The following addresses had permanent fatal errors -----

(reason: 550 5.4.1 All recipient addresses rejected : Access denied [DB5EUR03FT027.eop-EUR03.prod.protection.outlook.com])

----- Transcript of session follows -----
... while talking to payoneer-com.mail.protection.outlook.com.:
>>> DATA
<<< 550 5.4.1 All recipient addresses rejected : Access denied [DB5EUR03FT027.eop-EUR03.prod.protection.outlook.com]
554 5.0.0 Service unavailable


What exactly is wrong? Do I need to know something?

KazPayoneer

Hi there,

We'll be able to assist if you send over a private message.

Thanks