password rest by email doesn't work

i tried to rest my password by email many times but nothing sent to my email to rest the password and my linked phone number is old i lost it from long time my payoneer email is [email protected]

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  • KazPayoneerKazPayoneer Posts: 392Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi @lililingmatuling,

    After performing a search of our system for the e-mail address you provided in the above post, it is not actually associated with any Payoneer account at this time. This appears to be an easy reason why you do not receive an e-mail when you try to reset the password.

    If you have another e-mail address that you use, please enter that in the password recovery tool.

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