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Your USD Balance has been disabled. Please contact us for further details.

b_ali
b_ali Member Posts: 1 ✭
in Ask The Community
They disabled my balance & now they won't even tell me why they did it. I contacted live chat support 3 times they said support will email me. but around 1 month passed they didn't mail me.

What's really going on? worst service ever.

Best Regards

Comments

  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi there @b_ali,

    By the way it sounds from your post, your account may be undergoing a review. Our accounts management team is always reviewing accounts so that we can make sure that as a company, we remain compliant to the many regulations that we follow. When an account is a review there are little details that we're able to disclose, and there is no set time or deadline. This will allow our team to thoroughly review an account and make sure we remain complaint.

    If you need to check for an update of the review, you can always connect with our customer care team or send a private message here.

    We're sorry for the inconvenience it has caused.

    Thanks!

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