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I've been waiting forever for my balance to be reviewed!!!

SRK_Muhib Member Posts: 2
I created the account around a year ago. In the beginning, I didn't know what to do. So I made a few mistakes while registering the account. The account kept showing "Your USD Balance is currently being reviewed. You will receive an update within the next several business days." I waited for a few weeks, but nothing happened. So, I gave up. Recently I logged back in to see if I can make it work. Then I discovered (a month ago) it's asking me to provide ID proof, So I uploaded my passport's copy. After a few days, it got approved. But, that message is still being shown and there's no functionality in my account what so ever. There's not even the option to add a bank account. My trial for contacting the Support couple times ended up getting no response at all. When I try to do Live Chat, my request gets canceled every time. I have no idea what to do anymore. Please help!
SRK Muhib


  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hello @SRK_Muhib,

    For assistance on this, please send a personal message. I'm unable to reveal any details about your account application here on the public forum.

  • rjvfelix2
    rjvfelix2 Member Posts: 2
    I have some probleme. What should I do please?
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    You can also send me a personal message.