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Doc approved but my account is under review for more than 2 month

amberiwillie
amberiwillie Member Posts: 1 ✭
in Ask The Community
Hi
My Documents approved but my account is under review for more than 2 month
Can you please take a look
Kevin Maillet
Customer ID: 29911052

Answers

  • [Deleted User]
    [Deleted User] Posts: 176 ✭

    Hi there, @amberiwillie

    Our records show that you were requested to provide a copy of a recent bank statement on 16th of January. We are still waiting for that document in order to continue processing your application. Please kindly respond to that email providing the required document and our Account Approval department will review it.

    Thank you for cooperation

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