Account still not verfied

afklay786afklay786 Posts: 1Confirm Email, Member
You claim 3 Business days to verify your bank account but its been 7 days passed my account still not verified and i didn't receive any e-mail from you. Please explain why the account is still not verified and delaying?

Answers

  • KazPayoneerKazPayoneer Posts: 718Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hello there,

    If it has taken this long to approve your account, it typically means that there was information requested of you and perhaps you were not aware of it.

    The best way to check is to look into your account under the "verified information" section, and then see if there are any open requirements. This would uncover any documents that we asked for.

    If you have submitted documents recently, it takes 1-2 business days for them to be reviewed so you would just have to wait up to 2 working days for that.

    Thanks!

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