My account is blocked

yooozyyooozy Posts: 1Member

Hello,

 

my account is blocked Error Code (#ma104), most likely  because I didn't use it for a long time!

 

please can you reactivate it?

 

 

 

thanks

Comments

  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭

    Hi,

     

    Yes, your account was disabled due to inactivity. In order for us to enable it, please send a request to [email protected] and we will assist you.

    Nissim
    Director of Community at Payoneer
  • joeogondajoeogonda Posts: 1Member

    hello,

    my account is blocked because i gave the wrong date of birth details. i submitted scans of my national identification card but no reply has been made.

    what do i do?

    joseph

  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭

    You can contact our customer support department for an update. Once the documents you submitted are reviewed, you will receive an e-mail with further information.

    Nissim
    Director of Community at Payoneer
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