How can I turn from business to personal my account?

IXHEMAIXHEMA Member Posts: 2
Hello, i contact you to ask if my account is personal or business account, im asking because i may have made a mistake at the process of creating my account and chosing it to be a business one,instead of a personal one.If it is a business one i would like you to help me make a personal one. Thank you in regards.

Comments

  • KazPayoneerKazPayoneer Confirm Email, Member, Administrator Posts: 1,794 ✭✭✭✭✭✭✭

    Hi @IXHEMA,

    The best way to tell if you have a business account is if you have two different names on your account. On a business/company account, the company name appears first, then the name of the contact person (for example, Payoneer, Kaz Payoneer).

    We can't convert one account to the other, so the solution for if you have a business account is to simply apply for a personal account. :)

    Thanks!

  • IXHEMAIXHEMA Member Posts: 2
    how can apply for a personal account ? :smile:
  • KazPayoneerKazPayoneer Confirm Email, Member, Administrator Posts: 1,794 ✭✭✭✭✭✭✭

    Applying for a personal account is as simple as registering for an account on Payoneer.com, as usual, and selecting "individual" instead of "company".

  • segun007segun007 Confirm Email, Member Posts: 0
    My withdrawal to recipient bank has been pending for more than five days and I talked to an agent, I was told the money will get reversed to my payoneer account as I requested for reversal but nothing has been done. Pls I need payoneer support to see to this.
  • Valentino_PayoneerValentino_Payoneer Administrator, Moderator, Members Posts: 110 ✭✭✭✭✭✭

    Most probably if the transfer is pending you were requested to provide additional information. Please contact customer care for further details.

  • RomytrustRomytrust Confirm Email, Member Posts: 1
    Good morning I am Romeo Sali. I have a payment received from my employer last September 1, 2020 and I just wondering why it is still pending in status for 7 days now. Please have it check. Thank you.
  • FerlenJnVillamorFerlenJnVillamor Member Posts: 1
    Costumer care is useless. I already message payoneer costumer care but they are unresponsive. They didnt even message me an update about the matter.
  • alirazamirani23alirazamirani23 Confirm Email, Member Posts: 2
    Hey This is Ali I created Individual account and got payment on 10th Sept. but Payoneer need more Business detail How can I provide business detail if I created individual account? please help my payment is in still in pending
  • alirazamirani23alirazamirani23 Confirm Email, Member Posts: 2
    > @KazPayoneer said:
    > Applying for a personal account is as simple as registering for an account on Payoneer.com, as usual, and selecting "individual" instead of "company".

    I have individual account and I got payment on 10th Sept. but payoneer need business detail how can I provide business detail if I created individual account??
    My payment is still in pending
    please help.
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