Payment Waiting for Approval... At the Worst Possible Time
Just a quick gripe, as it's Saturday and the phone lines and live support are closed and I need to vent a little panicked rage...
Every month I receive a payment from Amazon through the US Payment Service, always around the last few days of the month. The payment usually goes through without a hitch, but twice now I've seen the dreaded 'Payment waiting for approval' notification on my payments page. This is the one that's plaguing me now:
Payment ID: 6370120 Payment Date (EST.): 03/28/2013 18:37
Payment Status:Payment waiting for approval
Amount to Load: $4610.99 (applicable fees will apply)
Loader details: Payoneer Direct Deposit Payroll
Usually it's no big deal, but in 24 hours I have to fly from Bangkok to Shanghai, and the payment (which was already a couple of days late to arrive) is locked up just inches from my grasp. Without it I can't pay for my hostel on my arrival, or clear the bill for the hostel I'm in now. I can't pay for the taxi to and from the airport and, perhaps most pressingly, I can't afford to pay for food or drinks until the payment is cleared. As this is the Easter weekend I can expect to wait until Tuesday before the payment is processed, and I'm not sure I can go three more days without a meal. It's no one's problem but my own, but you can understand why I'm a little concerned.
Here's my question:
Why has the payment been held up? It came from Amazon, a company from which you've chosen to receive payments for the US Payment Service. I receive deposits from this source every month, and have since I joined the program last May. Why the hold up now? Surely once an account has received a deposit from a new source any subsequent deposits should go through immediately.
Anyway, I'm glad to get that off my chest before phoning everyone I know in the city who might be able to lend me a little cash. I'm sure the support staff are off work for Easter, but if any admin spots this I'd give you my first born if you can get me out of this jam and process the deposit today.