Withdrawal is approved but still pending

Hello, My salary from Appen came in today and I withdrew it to my bank account. When I click on the transaction I see it has been approved, but in the homepage of my transactions I see it is still pending. What does this mean? Normally I get the payment within a few hours in my bank account but hasn't arrived yet. Thank you.

Comments

  • KazPayoneerKazPayoneer Posts: 392Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi there @scheffferbob,

    When this happens, it means that the payment was accepted in our system, but it had not been sent yet. In some cases, a provider has to be selected, or the transfer is a part of a larger batch of bank withdrawals that are sent during the day at the same time, and the corresponding batch had not been withdrawn yet.

    This does not affect the loading time that we provide for bank transfers, which are 3-5 business days. Plenty of times you may find you'll get it a lot sooner, but we do not expect a transfer to be received until 3-5 business days.

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