Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Need to remove a funding source. It's been 5 days since sending request to support but no response

edza Member Posts: 7
I have asked support to remove a funding source but no response until now. It's been 5 days. I have asked the payment provider and they said they can't remove it from their end and can only be done by Payoneer. Pls help! Thank you.


  • EdwinPayoneer
    EdwinPayoneer Confirm Email, Member, Administrator Posts: 366 ✭✭✭✭✭✭✭

    Hi there @edza . I see that a member of our support team just replied to your request today. Please check your inbox and send your reply to their last message as soon as you are able. After that, you should receive a response within 2-3 business days.