Why did you set minimum withdraw limit of 150 dollars?

MuhammadRizwanMuhammadRizwan Posts: 1Member
Why did you set a minimum-withdraw limit of 150 dollars? I hail from 3rd world country and I am a student and I received payment of 130 dollars through freelancing in my Payoneer account. I was happy that by withdrawing 130$ from payonner into my bank account I will pay my fee but your withdraw limit saddened me. You should think of your competitors like Paypal, they always try to provide maximum fiscal ease to their clients. Online banking is already strict in Pakistan. People of Pakistan are using Payoneer as an alternative to Paypal but your loopholes in sending and receiving payments will put you back far enough from your competitors. Sorry of being harsh, but please revise your withdraw limits, we are students and in this way we cant withdraw our hard earned money

Answers

  • MuhammadRizwanMuhammadRizwan Posts: 1Member
    Why did you set a minimum-withdraw limit of 150 dollars? I hail from 3rd world country and I am a student and I received payment of 130 dollars through freelancing in my Payoneer account. I was happy that by withdrawing 130$ from payonner to my bank account I will pay my fee but your withdraw limit saddened me. You should think of your competitors like Paypal, they always try to provide maximum fiscal ease to their clients. Online banking is already strict in Pakistan. People of Pakistan are using Payoneer as an alternative to Paypal but your loopholes in sending and receiving payments will put you back far enough from your competitors. Sorry of being harsh, but please revise your withdraw limits, we are students and in this way we cant withdraw our hard earned money
  • EdwinPayoneerEdwinPayoneer Posts: 384Confirm Email, Member, Administrator ✭✭✭✭✭✭✭
    edited April 17

    Hi @MuhammadRizwan. The withdrawal limit is set with a few factors in mind such as the average withdrawal amount in your region, fees, and regulations. We understand that this amount may be difficult for you to reach. If you wish, please send a message to our support team so they can evaluate your account and see if there is an alternative we can provide you with. To contact support with your question, click here.

  • Aleksandra_PayoneerAleksandra_Payoneer Posts: 194Administrator ✭✭✭✭✭✭✭

    Hello, @iamRehan and @tauseefPaksitan

    We understand the situation and apologize for any inconvenience it causes to you. We replied in your private topics. Please have a look.

    Thank you

    Will be happy to answer general questions about Payoneer service.

    For any specific inquiries directly associated to your Payoneer account, please contact our Customer Care Support Center.

  • freelancer123freelancer123 Posts: 0Member
    I love the services provided by payoneer and it is my favorite .But the recent decision for minimum withdrawal amount is not fair for basically freelancers so i request payoneer to take down the decision in interest of its customers especially freelancers
  • KazPayoneerKazPayoneer Posts: 569Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi there,

    The issue with the selected payment route is not quite related to the withdrawal limits so we would need to see how you are trying to get payment. But if you want to close your account, our team would be able to make a one time exception to lower the withdrawal limits so that you can withdraw your funds. But this would need to be requested via our customer support channels.

    Thanks!

  • KazPayoneerKazPayoneer Posts: 569Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    We're sorry about the inconvenience caused by the decision to raise the withdrawal limits. We did lower them back to 100 (from 150) due to an outcry from our users in your country. Sadly, due to the cost of transferring funds we couldn't lower it back to 50.

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