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Account no approved

Sadi1999 Member Posts: 3
I made my account on 8-4-2019 and its still showing *Your USD Balance is currently being reviewed.You will receive an update within the next several business days.* They sent me an email to provide further documents I have uploaded a scanned image of my ID since I don't have a passport.
Why is it taking so long to approve my account?


  • EdwinPayoneer
    EdwinPayoneer Confirm Email, Member, Administrator Posts: 366 ✭✭✭✭✭✭✭

    Hi there @Sadi1999 . Thanks for signing up for our service. Usually a review like this should only take a few business days. If you find that you have been waiting for more than 3 days after the submission of your documents I would urge you to message our support team immediately. You can click here to contact them.

  • Sadi1999
    Sadi1999 Member Posts: 3
    I messaged them but they keep sending me just one mail again and again :
    Applications for a Payoneer account are usually reviewed within 3 business days.

    Furthermore, we can sometimes ask for additional information or documents before we can approve an account. Please check your email to see if you received a request for further information regarding your account application. If you have, please follow the isntructions in that email to proceed with the application process.
  • Sadi1999
    Sadi1999 Member Posts: 3
    @EdwinPayoneer can you help me what should I do now?