Minimum Payment threshold for local bank transfer

hami47600
hami47600 Member Posts: 4 ✭
in Ask The Community
Recently I wanted to withdraw some money via transfer to bank a few days back it said 50$ was minimum withdrawal amount now it says 150. can someone help?

Comments

  • [Deleted User]
    [Deleted User] Posts: 176 ✭

    Hello, @hami47600

    Thank you for reaching out.

    We apologize for the inconvenience but due to operational considerations, the withdrawal limit has changed to $150. This change has been made to ensure we can provide the highest standard of customer experience to our users. This change is mainly related to the cost on the customer's side and to the rapidity and the efficiency of the money transfer.

    You can contact our Customer Support and they will check your account to determine if there is any alternative to rectify this situation.

    We will appreciate your understanding and cooperation in this regard

  • hami47600
    hami47600 Member Posts: 4 ✭
    > @Aleksandra_Payoneer said:
    > Hello, @hami47600
    >
    > Thank you for reaching out.
    >
    > We apologize for the inconvenience but due to operational considerations, the withdrawal limit has changed to $150. This change has been made to ensure we can provide the highest standard of customer experience to our users. This change is mainly related to the cost on the customer's side and to the rapidity and the efficiency of the money transfer.
    >
    > You can contact our Customer Support and they will check your account to determine if there is any alternative to rectify this situation.
    >
    > We will appreciate your understanding and cooperation in this regard

    You Gyz don't even bother to reply to the mail and you are saying to ask Customer Support
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi there,

    We always reply to e-mails - e-mails are the slowest mode of communication for us as we receive a countless amount every day. It can take up to 4 days to get a response to an e-mail. You can also call us, which would be the quicker option.

    We do apologize about the withdrawal limits. Sadly they wouldn't be able to be lowered past $100.

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