Payoneer Payment Issue

Umair_Razaq12Umair_Razaq12 Posts: 1Member
edited April 22 in Read Before Posting
@KazPayoneer , @EdwinPayoneer
I'm new on this forum. please help me guyzz
I'm facing payout trouble since last 1 month. i can't able to withdraw any of my amount bcz of payment method issue. i remove my payoneer last time from my account, now when im going to add my funding source, its not working. i already mail to envato support they told me to contact payoneer, then i contact with payoneer and they are saying to contact with envato. payoneer saying its envato issue, they will solve and help you and envato saying its payoneer issue, they will solve and help you.

anyone can help me, any advice or suggestion ??

Comments

  • Cristale_PayoneerCristale_Payoneer Posts: 1,277Administrator ✭✭✭✭✭✭✭

    Dear @Umair_Razaq12 Are you getting any error message when you try to re-add Envato to your Payoneer account?

    Please know that you should also have the option to apply for a new account from your funding source in case you do not manage to add it to the current one.

    But first, please follow the steps bellow in order to add Envato to your current account:
    Log in to your Envato account.
    In your online account, select Payoneer as your payment method. Then you will be directed to our registration page.
    Please click "Already have a Payoneer account? Click Here!". (This will usually appear on the upper right corner)
    Verify your personal details.
    Select your payment method.

    If it does not work and you are getting an error message, try to delete the cookies or change the browser. Also make sure to use a computer, we are compatible with Google Chrome and Firefox!

    If you still receive that error message, try to apply through Envato for a new Payoneer account using a new email address.

    If none of this resolves your issue, let us know! Do not forget that you can as well contact the support via email, phone or by sending a private message via our social media channels on Facebook or Twitter.

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