Pending Payment

tutorfelixtutorfelix Posts: 1Member
I have recently joined Payoneer and received my first payment from my funding source today. However, the balance reads zero and under the transactions section, the payment is pending and under review. How long does it take? I am getting anxious.

Comments

  • Cristale_PayoneerCristale_Payoneer Posts: 1,277Administrator ✭✭✭✭✭✭✭

    Dear @tutorfelix The review and loading time depends of the payment type , however, as a first step you can verify on your online account if any document has been requested for verification; you can do so from the menu "settings" by clicking on "verify information".

    Please also verify your inbox in order to check if you have received an email from our payment approval team with further instruction regarding the verification of your Payment.

    Then you can simply contact the support via chat in order to let our representative know that you have verified and provided the necessary information and you would like to receive an update regarding your payment.

    Feel free to contact us if you have any other question!

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