ID Verification Delay

I submitted all of my documents for my ID verification on 18th April and it is showing submitted on the page but they still didn't verify my id. I tried live chat but it was showing server error! what should i do now?

Comments

  • KazPayoneerKazPayoneer Posts: 1,135Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi there,

    If our team has not explicitly requested your government ID, it likely will not be reviewed until you have some payment activity into your account. This helps our approvals team manage an already hefty workload.

  • sadmansakibnadvisadmansakibnadvi Posts: 3Member
    History

    Merchant application form
    Aug 26, 2018
    Apr 18, 2019
    Submitted
    Global payment service questionnaire
    Aug 26, 2018
    Apr 18, 2019
    Submitted
    Smart National Identity Card
    Aug 26, 2018
    Apr 18, 2019
    Submitted

    Data requested on 26th aug!
  • sadmansakibnadvisadmansakibnadvi Posts: 3Member
    I need to withdraw money from my Fiverr account, that's why i need to verify my ID!
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