Where is LIVE CHAT Support?

atlantius21atlantius21 Posts: 2Member
Yesterday I saw live chat on payoneer . custhelp.com / app / Contact_us
But I today no more live chat? Maybe only for me or for everyone?
Mabe Payoneer hates me and disable live chat from my account :) ?

Can anybody confirm that?

Comments

  • KazPayoneerKazPayoneer Posts: 1,326Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi there,

    We can definitely confirm that Payoneer does not hate you. But the Live Chat feature is subject for availability, primarily due to the payment activity on your account. It is quite possible that the feature was disabled for your account because of a lack of activity in your account. If you resume activity as usual, you should see this feature return.

    Thanks!

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