ATM Withdrawal Failed...

HamzaUmarHamzaUmar Member Posts: 3
edited April 2019 in Ask The Community
Hi! Today my transaction failed also I am unable to log in in my account. It keeps giving this message "access denied" I am unable to know if my account is charged for that withdrawal or not. What to do now?

Here is the message I got from ATM



  • KazPayoneerKazPayoneer Confirm Email, Member, Administrator Posts: 1,794 ✭✭✭✭✭✭✭

    Hi there,

    If the transaction was declined by the ATM, you likely would not be charged. For further assistance on your account, you can contact customer support or send me a personal message with your account information so I can check.

    Regarding the access denied error, our users were having issues with this over the weekend. It was a network issue that has since been resolved. We would advise you to use a completely different network if the issue persists.


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