HELP!!! I don't have some of the required docs

IsaiahIsaiah Posts: 2Member
Hi everyone. Please help!
I just received payment from the company I'm working with. I can't access the payment because I'm yet to update some information: Government issued I.D and passport showing my name and location. Unfortunately I don't have any of these 'Government I.Ds'. The one I used to register is my mum's and I don't think I can snap that and send because her name is on it. Any help? I really need to withdraw this fund ASAP

Thanks

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Answers

  • IsaiahIsaiah Posts: 2Member
    > @KazPayoneer said:
    > Hi there,
    >
    > Unfortunately to approve your account we would need a government issued ID that verifies and confirms your identity. If you are unable to provide that, we would not be able to approve the account.


    ****

    Hey there! Thanks for your timely response. Now that I don't have the docs, I'd like to refund the company, so they can pay me through a different platform. Can you do that for me? Or how do I achieve it?
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