Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Global payment service questionnaire

Andrii94 Member Posts: 1
Dear Mr./Ms.,

I'm a new user in Payoneer. Recently I got my account approved, but I was also requested to provide additional information in the form of "Global payment service questionnaire."

At the same time, I requested to open a local CNH receiving account where I was also asked about the nature of payments that I'm going to receive from China.

I plan to receive payments from China in CNH that are of different nature of the business than the payments I will receive from The US in USD from Amazon marketplace.

My question is: What information should I provide in the "Global payment service questionnaire"? Should it be related to the nature of business' incomes of which I'll receive on my USD account or the ones I'll receive on my CNH account?

I'd highly appreciate your reply.


  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi there, good question.

    In this case, you should submit the type of payments or business you intend to do with the CNH account, as was requested. The Global Payment Service questionnaire is meant to describe your line of work as a whole, so if your main income is USD it should describe the work you do to receive payments in USD.