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@VickyPaws We do apologize for the delay in approving your account. I have sent a request to our department to have them review the document you sent in for account verification.
@vmk4tech So in order for you to resend the ID's you will need to send an email to our support team via the link provided:
https://payoneer.custhelp.com/app/ask/l_id/1
Attach the files and submit the email.
Once you do, please reply back to us, so we can have someone from customer support respond to you.
@jeffreeys Thank you, we will respond to your shortly.
> @vmk4tech So in order for you to resend the ID's you will need to send an email to our support team via the link provided:
>
> https://payoneer.custhelp.com/app/ask/l_id/1
>
> Attach the files and submit the email.
>
> Once you do, please reply back to us, so we can have someone from customer support respond to you.
Thanks for your reply.
I have submitted email with attachment as per your instruction.
Reference number for inquiry is #191001-011352
Please do the needful.
Thanks one again.
my email is [email protected]
Hi there- we assisted you already via a separate thread
> @Vompu Please be advised that the 3 to 5 business days are the standard time frame for documents to be reviewed. We ask you to kindly wait. You will be notified via email for any updates.
Thanks for the help. I am still waiting. Would you check again? Is there a problem?
ps. I submitted "Business Details Questionnaire" on Sep 12, 2019. It's been about three weeks.
Customer ID 33239887
@하정철 Please be advised that our accounts team is requesting more information from you. Please log into your account ---> Settings ---> Verification Center ----> Submit any requested info. Make sure that any documents must show the complete image, such as the ID ( not cropped ).
@Vompu We do apologize for the delay in response from our support team. Please be advised your case is being handled by our department already. Once there is an update you will be communicated via email. We greatly appreciate your patience and understanding with us.
@sajalhasan It looks like you already submitted the requested information. Our accounts team can take up to 5 business days for review. We ask you to kindly wait as they will notify you via email. Also note that Saturdays and Sundays are not our business days.
@abu_shahed We do apologize for the delay. However your account is still being reviewed. As soon as there is an update you will be updated via email. We ask you to kindly wait.
@VickyPaws We understand. Once the review is done and approved, you will be notified via email. The bank account verification also falls under what our accounts team check. The only thing to do right now is to wait for an update. We appreciate your patience and understanding.
My customer id is 34191760
@saeed_1999 Please be advised, that your account is already approved.
Why has not global payment service enabled yet?
The Global Payment service is not enabled for all countries at this moment. We hope it will return soon.
I've been waiting for my account approval for several days. I try to get in touch by email but I get only automatic reply. I tried the chat and I could not either. I hope you get the service here.
My Customer ID 34163086
Please, I would like to service and release / verify my account.
Thank you
It's been 8 days and my account has not approved yet why?
My customer id is 34154111
My ID: 33472952
It's have been 5 days since I opened account. Please, respond me what to
have to be done.
@Hmk7 Thank you for bringing this to our attention, our support team has contacted you via email requesting more information from you. Please reply to that email with any requested documents.
@sajalhasan Our accounts team are currently experiencing a large amount of inquiries, which is causing a delay in the review process. We ask you to kindly wait for any updates via email. Please note this can take a few business days.
@Koushik94 We do apologize. Like stated, our accounts team are currently experiencing a large amount of inquiries, which is causing a delay in the review process. We ask you to kindly wait for any updates via email. Please note this can take a few business days.
I recently opened an account with Payoneer through BIGO LIVE to receive my hosting pay. The transfer option provided by the app appeared to have gone through with no problem, and I was fortunate enough to get an email informing me that my application had been approved. However, I was confused as to an additional email that asked if I could send in additional documents to verify my account? I have done as such. The 'My Accounts' option on the setting bar reads that the bank I signed up with is approved.
I'm just wondering if I have been approved or not? Thank you.
ID Number: 34291413
@JamainMurphy Please be advised that your account is already linked with your partner via BIGO live. This means the account is ready to receive payments from your partner. The requirements you were asked to fill out are for when a payment comes in, our team will need verification. However these documents will only go into review once payments start coming in. So its best you submit any requested documents asked of you. In order to see what needs to be submitted go to your Payoneer account ---> settings --> verification center ---> and submit.
[email protected]
Customer ID 34141043
Pending review
We are reviewing the bank details and will confirm when approved. Check your e-mail.
@bechiro Please be advised your account is already approved.
@ficicaaa We apologize for the delay. Our accounts team are currently experiencing a large amount of inquiries, which is causing a delay in the review process. We ask you to kindly wait for any updates via email.
@suleman Thank you for bringing this to our attention. Your case is being reviewed by our account team. Since our accounts team are currently experiencing a large amount of inquiries, we ask you to kindly wait for any updates. They will communicate with you via email.
Customer ID 29457801
Verification Center says "No open requirements"
But the state of all those documents that I submitted to payoneer is just "submitted" and not verified.
I think I have wrongly wrote my Date Of Birth in my payoneer account. So, there can be difference in date of birth between my payoneer account and national ID.
Should I create new payoneer? Or will you please verify this payoneer.
Actually an advertiser is pushing me to receive the money as soon as possible to avoid future hassles. I found that his website is connected to payoneer and that makes me able to receive money through Global Payment Options.
But the problem is that account is not still verified. It is causing too much problem. Please verify my account as soon as you talented and helpful guys around payoneer can.
I applied for Payoneer account science 8 October 2019 and until now there is no any feedback. is my request under review or there is a problem i face?
your quick response is highly appreciated.
my customer ID is 34304129
Regards,
Its my humble request to kindly solve my issue. I will really be thankful to u.
@AhmedTpozada Hello,
It appears our department are requesting you to provide some documents for verification. Please log into your Payoneer account ---> Settings ---> Verification Center ----> and submit any requested information. Once you do, our accounts team will review it.
@AhmadRaza22 We do apologize for the inconvenience. Please be advised your documents are being reviewed. Our accounts team are currently experiencing a large amount of inquiries, which is causing a delay in the review process. They will sent you an email once the review is done. Please note this can take a few business days. Our apologies.
@AhmadRaza22 We understand. We greatly appreciate your patience and understanding over this situation. Thank you.
@aryal, please be advised your account is already approved and ready to receive payments. The documents you submitted will go into review once you start receiving payments.
please payoneer look at this issue.
i received that error when i was trying to withdraw money with payoneer from edugram.com? is that site not supported with payoneer?
But my payoneer account shows edugram.com's payment site "edubay.com" in funding sources.
image-: https://drive.google.com/file/d/1HURQ2C3uMlnVc1MWndJR0zAA3HYJ8ywU/view?usp=sharing
but it shows the error given with below image when i try to withdraw the money.
https://drive.google.com/file/d/1lVUy9rN0ZBGARuU4zmwNzv8gp9f-A6r2/view?usp=sharing
i received that error when i was trying to withdraw money with payoneer from edugram.com? is that site not supported with payoneer?
@aryal We replied to you on a separate thread already to assist you
@raimonda We apologize for the delay in response time. Unfortunately, there is no update yet on your registration approval. Currently our accounts team in charge of reviewing company applications from Europe, are currently experiencing a large amount of inquiries, which is causing a delay in the review process. We ask you to kindly wait for any updates via email.