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Not able to order a Card

farhandanish Member Posts: 1
There are 50 USD in my Payoneer account which I got on account of online translation working; now when I order the Payoneer Master Card, the following error appeared “You will be able to order a card once you have received 30 USD or the equivalent”. Kindly solve my problem & send me a card.

My Customer ID: 30619683


  • afxaltalib
    afxaltalib Member Posts: 1
    A hectic problem for all Pakistanis. Simply its very difficult for newbies. Unfortunately online work is a only way for unemployed and self motivated people to earn money that is getting hard day by day by these steps.
  • [Deleted User]
    [Deleted User] Posts: 1,302

    Hi there

    Please note that receiving payments from other Payoneer Accounts or via Ewallets do not count towards the threshold for ordering a card. In order to be eligible for a card, you will need to receive payments from clients you work with or from companies (excluding Ewallets)

  • zaidi
    zaidi Member Posts: 1
    There are 59 USD in my account and i received them through Western Union but I am still not able to order a card, and it shows that you will be able to order a card when you receive payment equal to 30 or more. Please help me with this its been a months I am stuck with this problem, sent various emails and i get same message every time that you will be able to order a card after receiving payment around 30 USD. Pathetic!
  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hey @zaidi , the option to order the card will become automatically available on your online Payoneer account once you have received at least $30 (or the USD equivalent) in valid payments.

    Please note that payments received via the Make a Payment service, from eWallets, or from IPSPs (Internet Payment Service Providers) will not count towards the minimum threshold.

    To meet the threshold, you need to receive payments from partners, via Request a Payment or Global Payment Service payments (excluding eWallet payments )

This discussion has been closed.