WHY IS MY LIVE CHAT OPTION NOT CONNECTING

bollyisgoodbollyisgood Posts: 3Member
I've been struggling to use the live chat option for quite a long duration. Can any one assist in proffering solution to this problem?

Comments

  • KazPayoneerKazPayoneer Posts: 727Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi there @bollyisgood,

    The live chat option does not appear for all accounts - it is based on availability. When you see some payment activity into your account you would eventually be able to connect via live chat.

    In the mean time, we suggest you send a support ticket, or call the support line for support.

  • oussama00oussama00 Posts: 1Member
    i from tunisia how can i contact them plz help
  • KazPayoneerKazPayoneer Posts: 727Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi there, you can contact them by clicking here, which will be by phone or e-mail.

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