Pending bank account

EmanHa
EmanHa Member Posts: 2 ✭
in Ask The Community
On average, how long does it take to review bank acc. and change its status ?
Now I can't transfer money to my bank acc. because of that..

Comments

  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi there, usually takes 3-4 business days to review and approve a bank. Please check your e-mails as if it takes that long we usually have asked you for additional information.

  • EmanHa
    EmanHa Member Posts: 2 ✭
    Thanks for answering - but I didn't receive any E-mail about the bank account - my account has been opened for more than 5 months and my bank account status still pending - who can help me to solve this issue?
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    I would suggest to contact our customer support team to see what the issue is with the bank account not being approved.

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