Verified Information

eazalabeats

why "Do you accept online payments on your website?" field cannot be filled when I verified information? I really don't understand. please help.
thankyou

fahadsaleemcontent

Same problem.

I got an email that my account is on hold as they need additional information.

That was strange, but I am happy to give any data to solve my issue.

While filling out a form on which they need additional details on my "Line of Business" I see a text field saying "Do you accept online payments on your website"

The problem is that there is no text field for this question. I cannot add anything in there. It is greyed out. Yet it does not allow me move forward.

No help from the Support team whatsoever

[Deleted User]

Hi there @fahadsaleemcontent

It would be best to contact our support team directly with a full screen shot so that they can check if this is a technical issue or not.