Good day... Request Payment Question

virinc
virinc Member Posts: 12 ✭✭
this article says I can Request A Payment from an individual but the option is not working for me, after entering the individual's details the system declines to continue with entering required details... how can you help?
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  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,561 ✭✭✭✭✭✭✭

    Hi there,

    Could you send a screen shot of the issue you are experiencing? It sounds like something unusual may be happening.

    Thanks!

  • virinc
    virinc Member Posts: 12 ✭✭
    Thank you for your response... I have sent the screenshot via email...
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  • virinc
    virinc Member Posts: 12 ✭✭

    Kindly assist with the above, I have sent another set of screenshots to show that even when it is an international request the system says "Currently the service does not support the selected payment route"

    The client is ready to pay and is also a Payoneer user...

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  • virinc
    virinc Member Posts: 12 ✭✭

    Thank you so much, logging out and logging back as you suggested did the trick. Thanks.

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