Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network or Resource Hub. For support inquiries please visit http://paynr.co/ask.

Wrong account number

Nesrine
Nesrine Member Posts: 11 ✭✭
in Ask The Community
Hello! I entered an account number in my payoneer account. It got approved. I received money and I transferred money to this bank account. However as I didn't receive the money I rechecked and found out that the bank account has a missing number.how to restore my money to my payoneer account please?

Comments

  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi,

    In cases like this, we would need to wait for the transfer to be rejected by the bank. Once rejected by the bank, the funds would return. This is not something we are in control of - we don't have the power to simply recall funds back. It has to be rejected by the bank, then returned.

  • Aizzle
    Aizzle Member Posts: 1 ✭
    Hi,

    I have the same situation as mentioned above, I would like to ask if how long could the money be back in my payoneer?
  • EdwinPayoneer
    EdwinPayoneer Confirm Email, Member, Administrator Posts: 366 ✭✭✭✭✭✭✭

    Hi @Aizzle, when a transfer is rejected it can take around 14 business days for it to be returned to us.

  • supratik
    supratik Member Posts: 1 ✭
    Hi, I have the same problem.
    Although I have added a new bank account but I haven't been able to delete the previous one because a Funding Source is connected to it. How can I connect the funding source to the new account. And besides, is there any more steps to get the money back to my account?
  • mirzaG01
    mirzaG01 Member Posts: 1 ✭
    Hi, I have the same problem.
    I’m having this issue that I have added a wrong bank account i mistakenly clicked bank transfer and fiverr withdraw all my money on payoneer and after that vank rejected my money and all my money is now pending in payoneer and I can’t access payoneer due to some bank issue, and i asked payoneer to reverse the transfer to fiverr, Is it possible? Any other options? Help me to solve this problem
  • ayushir31
    ayushir31 Member Posts: 1 ✭
    Hi, I have the same problem.
    I’m having this issue that I have added a wrong bank account number i mistakenly clicked bank transfer and fiverr withdraw all my money on payoneer and payoneer shows that payment has been transferred to that wrong account number. Although I have added a new bank account but I haven't been able to delete the previous one because a Funding Source is connected to it. How can I connect the funding source to the new account. And besides, is there any more steps to get the money back to my account?
  • ayushir31
    ayushir31 Member Posts: 1 ✭
    Hi,
    I’m having this issue that I have added a wrong bank account number i mistakenly clicked bank transfer and fiverr withdraw all my money on payoneer and payoneer shows that payment has been transferred to that wrong account number. Although I have added a new bank account but I haven't been able to delete the previous one because a Funding Source is connected to it. How can I connect the funding source to the new account. And besides, is there any more steps to get the money back to my account?

Categories