Pending transactions

bnyamosie
bnyamosie Member Posts: 1 ✭
in Ask The Community
Hello, I opened my Payoneer account a few years ago and it was not until last month that I got my first transaction. I have provided all the requisite documents as requested. Nevertheless, I received money which has been in the pending status for close to ten days now. i understand that you need to review the transactions and thus the pending status but it is now taking exceedingly long to have the funds available for withdrawal. Kindly advise on what to do since the funds are really crucial for a time-sensitive project.

Answers

  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭
    edited June 2019

    Hi there, looks like the issue was resolved,

  • Litgot
    Litgot Member Posts: 1 ✭
    Hi,

    I have exactly the same problem. I have two pending payments from 12 days now and it is not resolved. I called several times and contact almost every day the chat support but the only answer that i receive is to wait 24 hours for the update because everything seems okay. I was supposed to get the funds very soon from the 03 of June.

    Do you have a solution for me ?
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi there,

    Please either send me a private message with your account details, or reach out to our customer support team.

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