Garnell Wallace

GarnellWallace
GarnellWallace Member Posts: 3 ✭
in Ask The Community
Hello,
How long does it take for money withdrawn from your payoneer account to reach your bank if you live in the Caribbean? I know it has to go to a US bank first and then to a bank in the Caribbean (I'm in the Bahamas) However it's been two weeks now and I've yet to hear from anyone regarding this matter.

Answers

  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi there,

    The payment takes 3-5 business days to be sent to your bank. It certainly should not be taking 2 weeks. If it has taken that long it is a good indication that there was some type of issue that is preventing the transfer from being sent.

    For assistance, please contact our customer support, or send a private message.

  • GarnellWallace
    GarnellWallace Member Posts: 3 ✭
    I have sent messages and have not heard from anyone at Payoneer. I think there was an issue and the payment didn't get to my bank. I'm in the process of correcting it but after all this time the money was most likely returned but I can't get anyone to verify that and it's not showing up in my Payoneer account. Would really like to get this cleared up. This is my first time using Payoneer and I would like to make it a long term arrangement. But it has to work for me.

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