I didn't receive my card til it's expired

maftuh03
maftuh03 Member Posts: 1
edited June 2019 in Payoneer in Bangladesh
Does anyone know why I didn't receive the card? It didn't arrive till it's already expired.

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,302

    Hi @maftuh03 If your card is expired and you have not received any payments into your Account, the option to renew the card will not be available. We advise you to receive a payment onto your account first and once it is loaded, contact our support team so they can assist you in issuing a new card

  • arnabChowdhury
    arnabChowdhury Member Posts: 1
    I already reorder my payoneer card two times.but each time payoneer card didn't reach within delivery time,even it already 8days gone after delivery time. My card tracking number is RS063525755DE .
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,561 ✭✭✭✭✭✭✭

    Hi, please contact DHL, who shipped your card, directly, for more assistance on the shipping status.