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Account is blocked by mistake

mynulhasan
mynulhasan Member Posts: 1 ✭
in Ask The Community
Hello Sir,
My name is Mynul Hasan. I am from Bangladesh. I didn't violate your terms and conditions. it was a mistake, our national id has two number one is voter number, another one is ID number. by mistake, I create a payoneer account with voter number that time I didn't have id card on my hand but I was registered and I had all the information. when I provide id information Payoneer blocked me. now I want to provide my passport for unblocking, you are saying my account is permanently blocked.
if I knowingly gave you the wrong information then you could block me permanently.
I am a professional freelancer you are everywhere. it is good news that you are everywhere. I could not run my business without you. my intention wasn't Fraud with you.
if you do not unblock me, my career and life will be burned, my life will be finished.
so, please don't burn my career, it wasn't a violation of terms and conditions, was a mistake. we are human and we do mistake.
please, unblock my account and I want to provide my passport for active my account.

Answers

  • EdwinPayoneer
    EdwinPayoneer Confirm Email, Member, Administrator Posts: 366 ✭✭✭✭✭✭✭

    Hi there @mynulhasan . Sadly, once an account is blocked due to a break in the terms and conditions of service, there is no other actions we can take to reinstate it. The decision made to block the account can not be undone. I am sorry that we can not provide you with more assistance in this matter.

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