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HELP! My account is yet to be verified

Isaiah
Isaiah Member Posts: 3 ✭
in Ask The Community
Hi, I submitted the required docs since last week, I also updated my account details, and was told it will be reviewed in 3 business days. Yet nothing has been done about it

Answers

  • [Deleted User]
    [Deleted User] Posts: 1,302 ✭

    Hi there @Isaiah We are very sorry to hear of your frustration for the waiting time. We can see that our team advised you yesterday on the document that is needed to proceed in approving your payment. Unfortunately we do not have any way around this and this is required to proceed. As soon as you have the document, please let us or our team know directly so we can review it. We appreciate your understanding.

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