Payoneer to Payoneer

fgalavfgalav Member Posts: 3
Hi to all!
I was more than a year without using my Payoneer account. My card expired 2 months ago, and I want to reactivate the use of my account and request a new card.

Bu, when another person tries to pay me a Payoneer payment to Payoneer, they can not. Always throws the message "you are unable to send funds at this time".

What can i do? plz

Comments

  • KazPayoneerKazPayoneer Confirm Email, Member, Administrator Posts: 1,795 ✭✭✭✭✭✭✭

    Hi,

    This is happening because with your account the card needs to be active or else it is nearly unusable. You can't send or receive funds from other Payoneer users with an expired card.

    You'd need to receive a payment from a mass payout company who works with Payoneer, or through our Global Payment Service.

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