Payoneer live chat doesnt work and always unavailable.WHY?

umairseo2011umairseo2011 Posts: 4Member
I try to connect through chat for last 4 days this error shown "There was a problem connecting to the Chat Server." What is this & why you not update my Verified Information. I am waiting more than 6 days


  • KazPayoneerKazPayoneer Posts: 1,262Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi there,

    The live chat function is not immediately available - it would be available when you start receiving some payments into the account. Your ID would also be verified when you receive payments into the account.


  • umairseo2011umairseo2011 Posts: 4Member
    I already uploaded my National ID Card for last 6 days and you ask in 3 days status will be update, but i have seen this not any status is shown tell me why?
  • umairseo2011umairseo2011 Posts: 4Member
    i try to connect your live chat for last 3 days, many people disturb with this habit, how can i ask my issue.. :( i want to merj my old account to this, but you ask first verify your verification but last 6 day status is not updated
  • KazPayoneerKazPayoneer Posts: 1,262Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi, as stated in the earlier post, when you receive payments into your account you will see that your account is verified. You are currently able to receive payments without issue.

  • umairseo2011umairseo2011 Posts: 4Member
    I want to Merj my old account to this account. In my old account 70 $ balance available
  • morgamorga Posts: 799Administrator ✭✭✭✭✭✭

    For this request, please contact our team directly

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