Payment review

ornelornel Posts: 1Member
For more than three weeks now l have been submiting documents for my payment to be approved but they keep on refusing an asking for different ones. They asked for a bill to verify my address and l gave them but till today they are refusing everything. How can they keep people's money like this? if they don't want to confirm the transaction let them refund the money. This looks like a scam.

Comments

  • KazPayoneerKazPayoneer Posts: 1,145Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi,

    Due to regulatory reasons we are very specific about the information and documents that we can accept. This certainly does not make us a "scam", but just a company that is a regulated financial institution.

    If you send me a private message I can take a look into the inquiry and see what it is that you need to provide.

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