Payment pending

Musb

Hello
Just recently, i received my first payment from upwork via payoneer. When i checked my transactions in payoneer they were pending.

I was then asked to submit documents to verify the payments of which I did.

My question is, why is it taking so long to get the money credited to my account. I am only depending on this money to treat my mom.
Please help me.

KazPayoneer

Hi,

Sorry to hear about the delay in payment. It takes long sometimes because our approvals team is able to approve documents within 3-5 working days. If you need it sooner, due to your mom's condition, I recommend contacting our customer support as they can approve the payment quicker.