Card is trapped in an unknown location

khenz211

I tracked my payoneer card with the tracking number payoneer sent to my mail, i was told that ''The item arrived at the International Logistics Center Mail Terminal Polar Park GBSLOY on 11.07.2019'' i just want to know if this is normal, i stay in Nigeria, how long would it take to ship the card to Nigeria. All help will be appreciated, regards.

[Deleted User]

Hi there, @khenz211

The regular mail shipping takes from 2 to 4 weeks. Unfortunately, we do not have any additional information apart from the one provided in the tracking details. We recommend you to contact your local post office to see if they can track it more precisely on their end or provide you more location-specific information.

Thank you

humam91

Hi @khenz211 , how many days has it been trapped there? I have the same situation :(

[Deleted User]

@humam91 Please contact our support team directly for security purposes so they can assist you with your case

tasnimahmad

I tracked my payoneer card with the tracking number payoneer sent to my mail, i was told that ''The item arrived at the Location GBSLOY on 24.12.2019'' i just want to know if this is normal, i stay in Bangladesh, how can I get the card in Bangladesh?. All help will be appreciated, regards.

[Deleted User]

@tasnimahmad We advise you to communicate with your local post office for more information on the status of your card