Transfer with wrong account.How can I do?

nidko21nidko21 Posts: 2Member
I have transfered with wrong account bank from 21 Jun 19 until now but no return any transaction back.How can I do?

Answers

  • KazPayoneerKazPayoneer Posts: 1,124Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi,

    Please contact your bank and have them reject the transfer. This usually happens by itself but can take up to 14 working days.

  • nidko21nidko21 Posts: 2Member
    Thank you for your answer.More than 14 days and I have checked with destination bank.They already rejected for 2 week ago until now my transaction still not coming.
  • morgamorga Posts: 341Administrator ✭✭✭✭✭✭

    We advise you to contact our support team to raise this with them - generally speaking we cannot know the exact time they rejected the transfer and it can take up to 14 business days from the day it was rejected- not from the day it was transferred to your bank

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