Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Global Payment Service, which to choose?

johnveeuminga
johnveeuminga Member Posts: 5
edited July 2019 in Freelancers
My client is trying to send me a payment using the Global Payment Service, and I've provided him with my receiving details that is found on the Global Payment Service of my account. He's trying to send me through Bank of America. We don't know whether to input as a personal account or a business account. We've tried doing inputting my name as the account name though but it keeps saying that there's no matched account. Can someone help me to those who have tried getting paid using GLobal Payment Service and uses the Bank of America as their receiving account?

Comments

  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi,

    Could you make sure he is sending the funds using ACH local transfer? Additionally, please make sure the sender is sending funds from a company bank account (in a company name), and not a personal bank account. Sending it using a personal bank account for USD would cause the transfer to be unsuccessful.

  • johnveeuminga
    johnveeuminga Member Posts: 5
    I can confirm that it's a business account, now they're asking for an address. The problem is I'm out side U.S and from the screenshot they gave, Bank of America asks for an address inside the U.S. What address should I provide?
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    For the address, please send me a private message and I can provide it.

  • johnveeuminga
    johnveeuminga Member Posts: 5
    Thanks! I've sent you a private message already.
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Will reply soon.

  • johnveeuminga
    johnveeuminga Member Posts: 5
    Are direct deposits allowed for Global Payment Services? My client will send me a payment through Bank of America. We just don't know how will he transfer accounts on my account. On one of a thread we searched here says that we can do both ACH or direct deposits, though on my GPS page, it says that only ACH transfers are allowed. BofA has direct deposit forms but it says that it's non-federal? We're a bit lost. Can you help me on this?
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    If BOFA's direct deposit method is ACH transfer, this will be fine. This is probably a better question for BofA.