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I haven't recieved my first payment in over 2 weeks, No way to contact support please help!

Keduards
Member Posts: 3 ✭
Hello,
I've had a huge problem not being able to receive my first payment via the Payoneer global payment platform. I was sent a confirmation the payment was debited from my payers bank account but I never received it.
I have contacted a Payoneer support person vie forum. Not even customer support. I replied to the Reference Number: 190708-017142 given by this person over 5 days ago, and still no answer nor resolution to the problem. I've lost WEEKS of time and money trying to fix this problem with Payoneer.
I need to solve the transaction problem ASAP , It has been weeks since I've been waiting my first payment!!
Im having a HORRIBLE first experience with Payoneer.
Someone, Please solve the issue once and for all.
Thanks
I've had a huge problem not being able to receive my first payment via the Payoneer global payment platform. I was sent a confirmation the payment was debited from my payers bank account but I never received it.
I have contacted a Payoneer support person vie forum. Not even customer support. I replied to the Reference Number: 190708-017142 given by this person over 5 days ago, and still no answer nor resolution to the problem. I've lost WEEKS of time and money trying to fix this problem with Payoneer.
I need to solve the transaction problem ASAP , It has been weeks since I've been waiting my first payment!!
Im having a HORRIBLE first experience with Payoneer.
Someone, Please solve the issue once and for all.
Thanks
1
Answers
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Someone should be following up with your case soon. In the mean time, we suggest you make sure that the sender didn't receive the funds back on a rejection, or that the funds were sent by ACH and not wire.
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Thank you I will contact the payer asap @KazPayoneer1
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@KazPayoneer hi , i have sent money to my payoneer account and not arrived yet hope help me1
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Hi, if this is the case, please send a private message.
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@KazPayoneer hi, i did but no response at all i did it twice
Customer ID: 32496097
Reference Number: 190722-0097831 -
@kemovolcano Please note that payments sent from Paypal can take 1-2 business days not including the weekend to reflect on your Payoneer Account, and sometimes even between 3-5 business days. We advise you to wait an extra 1-2 days and if you still haven't received it, please contact our support team directly
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> @KazPayoneer said:
> Hi, if this is the case, please send a private message.0 -
Same problem to me, missing money,
Explained: community.payoneer.com/en/discussion/59512/missing-transaction0 -
@tpepa Hi there, we replied to you already on a separate thread, please follow up with us there
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Hello,
I made a money transfer from the Upwork to my Payoneer account Jan 1 2020, but still not received money
Could anyone help me, please?
Thanks0 -
@max_kryuchkov please contact us via inbox with your customer ID.
0
This discussion has been closed.

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