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Payoneer asking for Dormitory proof

Asfand321
Asfand321 Member Posts: 5 ✭
in Ask The Community
Hello,
my payment has been pending for a very long time now and i have provided My national Id and address but Payoneer is asking for dormitory proof, i do not live in a dormitory. what should i do?
Thanks.

Best Answers

  • Asfand321
    Asfand321 Member Posts: 5 ✭
    Answer ✓
    My issue has been resolved.
    Thank you.

Answers

  • Asfand321
    Asfand321 Member Posts: 5 ✭
    I have updated my adress but its still asking for dormitory proof.
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    I suggest you contact our customer support, or send a support ticket, and tell them the updated address. Updating your address on the online account under settings does not trigger a review of the address.

  • sherry03
    sherry03 Member Posts: 1 ✭
    Hey, I am having same issue please guide me how to resolve. I have completed all the steps mentioned above but still its asking for dormitory proof and I don't live in a dormitory. What should I do??

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