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Payoneer asking for Dormitory proof

Asfand321
Member Posts: 5 ✭
Hello,
my payment has been pending for a very long time now and i have provided My national Id and address but Payoneer is asking for dormitory proof, i do not live in a dormitory. what should i do?
Thanks.
my payment has been pending for a very long time now and i have provided My national Id and address but Payoneer is asking for dormitory proof, i do not live in a dormitory. what should i do?
Thanks.
0
Best Answers
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Hi, if there is the word "university", or "college" or anything relating to a university in the address that you submitted, the team will ask for dormitory proof. The way to solve this is by providing your accurate, full home address.
Thanks!
5 -
My issue has been resolved.
Thank you.0
Answers
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I have updated my adress but its still asking for dormitory proof.0
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I suggest you contact our customer support, or send a support ticket, and tell them the updated address. Updating your address on the online account under settings does not trigger a review of the address.
0 -
Hey, I am having same issue please guide me how to resolve. I have completed all the steps mentioned above but still its asking for dormitory proof and I don't live in a dormitory. What should I do??0

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