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I did not receive funds to local bank after 9 days

zainshuja
zainshuja Member Posts: 5
edited July 2019 in Ask The Community
I made a withdrawal request to my bank account on 16/7/2019 but haven't received my funds in my Local bank account.
I also made a complaint to the CS at payoneer 5 days ago and they said they will investigate my issue but still not received any update from payoneer staff.

[ Transfer ID: 4366182373887337 ]
[ Customer ID: 14579628 ]

Let me know if someone faces same issue.

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,302

    Hi there @zainshuja Thank you for reaching out to us! We are very sorry to hear that you have not received your withdrawal as of yet. We do indeed see that this matter was transferred to our global payment team to investigate. We can reassure you that are team are aware of this matter and are on it in an effort to resolve this as soon as possible. We appreciate your patience in these matters and hope to get an update soon. Have a nice day.