My Account is Locked

EkaAgusni
EkaAgusni Member Posts: 1
I am a new Payoneer user. My account is locked because I forgot the answer key to the security question when I withdraw money. how to deal with this. I need my money to be withdrawn to my bank account. Please help . thank you

Comments

  • EkaAgusni
    EkaAgusni Member Posts: 1
    I am a new Payoneer user. My account is locked because I forgot the answer key to the security question when I withdraw money. how to deal with this. I need my money to be withdrawn to my bank account. Please help . thank you
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,561 ✭✭✭✭✭✭✭

    Hi, to unlock your account you just need to reset your password. Then you can change your security questions in the account settings.